Using Your Power for Good

Using Your Power for Good

Last year, I was invited to facilitate a day of learning for a learning organization that had been together for close to 40 years. I was set to walk into a room of people I had never met, who have known each other for decades, had already been together for a whole day...
It’s Gossip, Even if You Don’t Know it.

It’s Gossip, Even if You Don’t Know it.

  What workplace behavior rates as the most annoying and distressing? Gossip. Gossip comes up, again and again, as a central contributing factor to workplace toxicity. Gossip is corrosive to workplace culture. It eats away at trust, undermines teamwork, and...
Building Trust Means Breaking It First

Building Trust Means Breaking It First

I am often asked by leaders how to build greater trust on their teams. Like any coach or facilitator, I know a lot of tools and methods for building trust. But the truth is, nothing builds trust better than what happens after you  break it. Trust develops over time,...
How Flat Organizations Become Toxic

How Flat Organizations Become Toxic

Six months into her new job, my client was frustrated, depressed, and debating whether to leave. It was a stark contrast to how she felt just six months earlier. At first, Alicia had jumped at the opportunity to be part of the marketing team at a dynamic and promising...